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Our Story

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Ella's Homecare service is a leading provider of exceptional live-in care services across the United Kingdom and specialist in hourly & nightly care services exclusively in London.Our professional, family-run business flourishes on the vision of our founder Gresa Turjaku: ''people deserve dignified care at home''.  

 

​​This vision became the driving force behind my deeply personal journey, my beloved grandmother, a woman who had always been full of life, was suddenly struck by health issues that led to significant challenges. During this time, she unfortunately did not receive the level of care she deserved, and her experience with inadequate carers only added to her difficulties.
The loss of my grandmother had a profound impact on me. It opened my eyes to the importance of proper care, attention, and compassion—things that go beyond just medical treatments. It made me realise that quality of life is more than just surviving; it’s about living with dignity, comfort, and support.
This experience fueled my passion for helping others, and I knew I had to create a service that focuses not only on healthcare but also on the well-being of the person as a whole. Our mission is to ensure that people, especially the elderly and vulnerable, receive the care they truly deserve, where they feel valued, respected, and cared for—at home.
Our company is built on the belief that everyone deserves to live their life to the fullest, no matter what health challenges they face. It’s not just about providing a service; it’s about making a difference in people’s lives—just like I wish I could have done for my grandma.

Director for Home care service
gresa grandma

Our home care services

Ella's HomeCare service  offers exceptional live-in carers. Providing personalised support to individuals in the comfort of their own homes. Whether you need assistance with daily tasks, companionship, or specialized care like dementia support, their dedicated caregivers ensure comfort, safety, and peace of mind around the clock. Live-in care starts from £1,200 depending level of care needed.

live-care elderly cooking
couple live-in care

Hourly & nightly care

Our carers are dedicated, professional, and compassionate, providing top-quality support for both nightly and hourly care service. For nightly care, they ensure clients feel safe and comfortable, offering assistance with medication, mobility, and companionship. In hourly care, our carers help with daily tasks like meal prep and personal care, always dedicated to giving the client the best possible care. Hourly starts from £18.50ph depending on level of care needed.

elderly client recieving care from carer

Testimonial  

What our client says

Peter - testimonial 

''Getting support from Ella’s Homecare has truly changed things for the better. The carers are lovely — so kind and gentle with my wife, and always happy to help. She’s more comfortable now, and I can see how much she enjoys their company. It’s been a big help for me too, just knowing she’s being well looked after by people who really care. I’m so thankful we found them''.

Ella's home care service vs Competition 

  • We offer the most flexible options in the market. Our carers are on standby for any urgent cover.

  • We have our own training academy, which ensures Carers are fully compliant with CQC standards. Your safety is our priority.

  • We have our office open from 8 am to 6 pm, 7 days a week, and a dedicated account manager will be on-call during out-of-hours.

  • We offer the most competitive pricing in the market without compromising on the quality of care, making us affordable for you or your loved one.

  • We have highly skilled nurses who visit you to understand and assess your care needs for a tailored care plan.

  • To ensure a smooth transition, one of our Field Care Supervisors will be there to guide you every step of the way. We’ll carefully match you with a live-in carer who suits your unique needs and personality, providing the support necessary to keep you safe, comfortable, and happy at home.

  • Unlike large care agencies, we pride ourselves on our connections we make with our clients and their families; this is our passion.  

  • We offer an expert Home Care service to ensure your loved ones receive the attention they deserve in the comfort of their own home. With specialised services available in Camden, Hackney, London and surrounding areas.

WHY CHOOSE ELLA'S HOMECARE 

CQC Rating good

CQC Rated 

Rated good, means we a providing a service that is safe, efficient and dignified to family and friends. Please check our full report on CQC for more information. 

Elderly Patient In Wheelchair And Caregiver

Vetted carers & Nurses 

Our carers are fully vetted and trained in-house to have the skills and knowledge to provide excellent care in our community. Our carers are essential, making our team provide exceptional quality of care.  Our Nurses provide quality care plans that are tailored to your individual needs. 

customer service 24/7

24/7 Dedicated support 

We have dedicated account managers around the clock to support you at any time of the day and night. Our account managers will have routine check-up calls and also visits to ensure you are happy with the delivery of our services.  Please feel free to call at any time. 

carer shopping

Became one of our companions 

At Ella's HomeCare, we offer a truly rewarding career where you can make a real difference in the lives of those who need it most. As a carer, you’ll provide vital support with daily activities, including personal care, meal preparation, and light household tasks, and offer companionship to individuals from various backgrounds, including elderly clients and people with disabilities.

While the work can be challenging, the sense of fulfilment you’ll experience from knowing you’ve positively impacted someone's life is immeasurable. Join our dedicated team at Ella’s HomeCare, where we provide comprehensive training and continuous support, and offer growth opportunities. Explore our latest vacancies and take the first step towards a meaningful career in care.

Looking for Live-in care or hourly care ? 

At Ellas Home Care, we provide high-quality, one-to-one live-in care and flexible hourly care across the UK. Whether you need full-time support or a few hours of help each day, our personalised care is built around your needs. Speak with one of our friendly care managers today to find the right support for you or your loved one.

Our Affiliates 

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© Ella's Homecare, a division of Ellas Homecare Ltd 2021 to 2025. All rights reserved.
Registered office: 105-109 Sumatra Road, London, NW6 1PL, United Kingdom
Registered in England and Wales no. 13159252.

07445089887

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